Refund policy

If you purchase Seel Return Assurance for eligible items in your order, please use the Seel Return Portal to return your eligible items.  You can learn more about the Seel Return Assurance policy here.  If you do not purchase Seel Return Assurance along with your order, the order is subject to the standard return policy.

If you have any questions regarding our items prior to ordering, please email talloaksboutique@gmail.com or send us a DM on Instagram @talloaksboutique

If you do not purchase Seel Return Assurance, please use the following return address:

Tall Oaks Boutique

ATTN: Returns            

128 State St.

West Columbia, SC 29169                                 

All items (excluding clearance items) are eligible to be returned for a store credit in the amount of the item purchased (will not cover any shipping or tax expenses), OR an exchange within 14 days of receiving the item. Buyer is responsible for all return shipping expenses. 

Clearance items are not eligible for return, unless you purchase Seel Return Assurance. 

You can purchase Seel Return Assurance at checkout if you want the option to return and receive a refund for eligible items. If Seel Return Assurance is not purchased for eligible items in your order, then your order is subject to the standard return policy. You can learn more about Seel Return Assurance and the Seel Return Assurance policy and return process here.  You must follow these instructions to qualify if you purchase Seel Return Assurance for eligible items.

 

Returned merchandise must be UNWORN and UNWASHED, with all original tags. If any items have signs of cigarette smoke, pet hair, deodorant, etc- it will not be accepted. 

When making a return, please email talloaksboutique@gmail.com to explain why you are returning the item and if you would like a store credit or an exchange. Also, please include the tracking number for your return. Allow 5-7 business days for your return to be processed and to receive your store credit or exchange. 

Please contact us at talloaksboutique@gmail.com or send us a DM @talloaksboutique anytime for any further questions, comments, or concerns!